Summit Property Management
Here is everything you need to know about the conversion to Evernest!
As you can tell, things are changing around here. We have happy residents and owners in Atlanta, Birmingham, Boulder, Chattanooga, Denver, Ft. Collins, Jackson (MS), Little Rock, and Nashville, and we are incredibly excited about making you happy too!
We’ve transferred management agreements before, but please don’t think we are perfect. We do have a good idea of the types of questions you want to know. So below, we’ve answered a bunch of those.
Frequently Asked Questions:
1. What is going to change?
While property management is a simple business, it isn’t easy. We’re going to move the Summit Property Management business onto the Evernest platform which will allow you to experience the best property management has to offer.
The changes that will actually appear to you won’t be mind-blowing. We may change some of “how the sausage is made”, but at the end of the day, it is going to look very similar to you.
The biggest change is tweaking how we communicate with you.
Our goal is to get you communicated with as accurately and quickly as possible. We will be doing away with the personal emails of team members and have one email for getting your questions answered – email@example.com
This new email does NOT mean your email is going into the email black hole. This new email simply gives us the ability to measure how quickly our team is getting back to you and also the quality of the information and responses they provide you.
2. Where do I find my old information?
The Summit team has transferred many of the historical documents to us. If there is anything specific you are worried about, please reach out to our team and let us know and we’ll track it down for you.
3. How do I get set up, log in, and view my new Owner Portal?
Prefer to do it the old-fashioned way? Check out this pdf with step-by-step instructions:
4. How do I read and understand my new Owner Statement/Packet?
5. What about tax reporting at the end of the year?
Summit will be sending you a 1099 at the end of the year for the time you were with their management. You should receive this the first last week of January or the first week of February.
We will be sending you a 1099 for the months of November and December.
So you will get TWO 1099’s for the 2020 tax year.
That’s it! We’ve told you everything we know. If you have any additional questions, please feel free to pop us an email at firstname.lastname@example.org